Legal
Privacy Policy
Last updated: 1 July 2026
1. Who We Are
Erebos is a vehicle tracking platform operated by creative.artworks, based in Ioannina, Greece. We are the data controller for personal data processed through the Erebos platform. You can contact us at hello@erebos.gr or at our address: 3 Koletti St, 45444 Ioannina, Greece.
2. Data We Collect
We collect the following categories of personal data: Account data (name, email address, password hash) when you register; Location data (GPS coordinates, speed, heading, timestamps) from tracked vehicles and devices; Usage data (pages visited, features used, login timestamps); Payment data (handled by our payment processor - we do not store card numbers); Communications (emails and messages you send to us).
3. How We Use Your Data
We use your data to: provide and maintain the Erebos service; process payments for subscriptions; send important account notifications; provide customer support; improve and develop the platform; comply with legal obligations. We do not use your data for advertising purposes and we do not sell your data to third parties.
4. Legal Basis for Processing
We process your personal data on the following legal bases under the GDPR: Contract performance - to provide the service you have signed up for; Legitimate interests - to improve our platform and prevent fraud; Legal obligation - to comply with applicable laws; Consent - where you have given explicit consent (e.g., marketing emails).
5. Location Data
Location data is the core of our service. We collect GPS position data from your tracked devices. This data is linked to your account and the vehicles you have registered. Location data is retained for 12 months by default, after which older records may be archived or deleted. You can request deletion of location data at any time.
6. Data Sharing
We share your data with the following categories of third parties: Cloud infrastructure providers (for hosting the service); Payment processors (for billing); Email service providers (for transactional emails). All third-party processors are bound by data processing agreements and comply with GDPR. We do not share your data with advertisers or data brokers.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure. This includes encryption of data in transit (TLS/HTTPS), encryption of sensitive data at rest, access controls and authentication, regular security reviews, and secure coding practices.
8. Data Retention
We retain your account data for as long as your account is active. If you close your account, we will delete your personal data within 30 days, except where we are required to retain it by law. Location history is retained for 12 months by default. You can request earlier deletion.
9. Your Rights
Under the GDPR, you have the following rights: Right of access - to request a copy of your personal data; Right to rectification - to correct inaccurate data; Right to erasure - to request deletion of your data; Right to data portability - to receive your data in a machine-readable format; Right to object - to object to certain processing; Right to restrict processing. To exercise any of these rights, contact us at hello@erebos.gr.
11. Children's Privacy
The Erebos platform is not intended for use by children under 16 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.
12. International Transfers
Your data is primarily stored and processed within the European Economic Area (EEA). Where data is transferred outside the EEA, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the platform. The "Last Updated" date at the top of this page indicates when the policy was last revised.
14. Complaints
If you have concerns about how we handle your personal data, please contact us first at hello@erebos.gr. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) at www.dpa.gr.
Questions about your data? Contact us